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Seasoned healthcare leader with 30+ years driving revenue cycle performance across large hospital systems. Expert in cutting costs, improving patient satisfaction, and leading system-wide operational change.

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EXPERIENCE

Enterprise Executive Director, Revenue Cycle - KAISER PERMANENTE

2021 - 2024

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• Led enterprise-wide alignment of revenue cycle operations across six regions, cutting variation and boosting financial performance. </aside>

Executive Director, Revenue Cycle, Northern California Region - KAISER PERMANENTE

2018 - 2020

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• Directed revenue cycle transformation and labor-management initiatives, resulting in cost reduction and peak employee engagement. </aside>

Executive Director, Revenue Cycle, Southern California Region - KAISER PERMANENTE

2012 - 2017

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• Centralized clinical documentation and coding operations across 16 hospitals; led compliance-driven system upgrades. </aside>

Managing Director, Revenue Cycle Integrity - KAISER PERMANENTE SCAL

2007 - 2012

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• Built integrity-focused audit and compliance functions, ensuring accuracy of hospital revenue across middle-cycle operations. </aside>

Director, Revenue Cycle & Reimbursement - CENTRAL WASHINGTON HOSPITAL

2004 - 2007

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• Unified reimbursement, denials, and utilization teams into a lean business unit focused on revenue preservation and patient flow. </aside>